Why It's Time to Get Off Copper: The POTS Line Phase-Out Explained
If your business still uses copper-based phone lines, it's time to prepare for the end. The retirement of Plain Old Telephone Service (POTS) is accelerating. The FCC has shortened the notice period for shutting down these lines from 180 to 90 days. That gives businesses just three months to act once notified.
Why POTS Is Being Retired
POTS technology relies on aging copper infrastructure that’s costly to maintain. With more businesses moving to digital communications, telecom providers are phasing out these lines. The FCC’s Order 19-72 removed the requirement for providers to keep offering and maintaining POTS. That means higher costs and less support if you’re still using it.
Impact on Critical Systems
Many essential services still depend on POTS lines, including:
- Fire alarm panels
- Elevator emergency phones
- Security systems
- Medical alert devices
- Point-of-sale systems
As POTS lines disappear, these systems are at risk. Modern alternatives often include battery backups, wireless failovers, and remote monitoring to keep them running.
Alternatives to POTS
There are several reliable options for replacing POTS lines:
- VoIP (Voice over Internet Protocol): Sends voice calls over the internet. It's flexible and often cheaper.
- SIP Trunking: Links older phone systems to the internet. It scales easily and works with most setups.
- LTE/5G Solutions: Great for locations with limited broadband. These provide wireless backup or even primary service.
- Managed Facilities-based Voice Networks (MFVN): These are built to meet safety rules and keep critical systems online.
Some options are built to replace POTS in systems like fire panels and elevators. They use 4G LTE and support analog equipment while meeting compliance standards.
Steps to Transition
- Audit Existing Lines: Make a list of where your POTS lines are used.
- Evaluate Needs: Check which services truly need analog and which can go digital.
- Consult Experts: Talk to a technology advisor about what replacements make sense.
- Plan Implementation: Don't wait for a shutdown notice—map out a schedule now.
- Train Staff: Make sure your team understands the new systems.
Planning ahead reduces costs and keeps your business running smoothly during the switch.
Ready to Make the Switch?
Fiber IT Solutions helps businesses transition from outdated copper lines to modern voice and data services.
Reach out to us. We’ll assess your current setup, guide you through your options, and manage the switch to keep everything working without interruption.
